Commitment to Privacy
We know you're concerned about protecting your privacy online. So are we. At
Segal Lock Company, we treat your personal information (especially your credit
card number) with the highest standards of safety, security and confidentiality.
What Information Do You Gather About Me?
Only Segal Lock Company uses the customer information collected at Segallock.com.
We don't collect personal information without your knowledge. We don't sell,
rent or give your personal information to unrelated third parties without your
prior permission. Examples of personal information include: your full name,
home address, billing address, e-mail address and phone number.
This policy explains how we collect information about you and how we use that
information. We also outline the choices you have. By shopping at Segal Lock
Company, you accept the practices outlined in this Privacy Policy.
What we gather:
We need your
name, billing address, shipping address, e-mail address, home phone number and
credit card number to process and ship your order. We will e-mail you to confirm
your order and keep you updated on your order status. If we have a question
about your order, we may contact you by e-mail or by phone. For example, we
may call you to verify your credit card information on a large purchase. We
do this for your protection.
In addition, we use your information to recommend products and features based
on your past purchases, to personalize our newsletters if you choose to subscribe,
to maintain your account and to improve your shopping experience.
Who we share it with:
No one. We hold
all information as confidential to Segal Lock Company
Third parties: Segal Lock Company doesn't share information about you with unrelated
third parties. However, we may disclose aggregate customer information (such
as number of visits or average order amounts) to advertisers or other third
parties.
Contacting Segal Lock Company Customer Service:
If you contact Segal Lock Company customer service, we will use your name, e-mail
address, phone number and order history to answer your question or solve your
problem quickly. On occasion, we may contact you later to verify information
or to check on the quality of your Customer Service contact with Segal Lock
Company. We won't add your e-mail address to our newsletter mailing list if
you contact customer service.
Legal requests:
We may release customer account or other information if we're advised that release
is necessary to comply with the law, or to protect the rights, property and
safety of Segal Lock Company, our customers or others. This may include the
exchange of information with companies and organizations or law enforcement
for loss prevention and credit risk reduction.
How Secure is My Information?
Protecting your personal information: Segal Lock Company pledges a safe and
worry-free shopping experience. We use the industry standard for Internet security,
Secure Sockets Layer (SSL 128-bit) encryption to scramble your personal and
credit card information as it travels over the Internet during the checkout
process, providing your browser accepts this level of encryption. This encryption
makes it impossible for anyone to read your information in transit. We protect
all of your personal information, including your name, address, password AND
credit card information. For an additional layer of security, we do not store
credit card information in our database longer than the time required to process
your order and adequately follow up.
You will know you're in the "secure" area of our site when you click
on the green "I Want to Checkout" button. Notice that the "http"
portion of Segal Lock Company's Web site address in your browser changes to
"https." The "s" stands for "secure." In addition,
both Netscape and Internet Explorer use special symbols to indicate that you're
in a Web site's secure area. (Earlier versions of Netscape use a highlighted
key. More recent versions of Netscape and all versions of Internet Explorer
show a closed, highlighted lock.) Some browsers let you know that you're moving
in or out of a secure area by notifying you with a special pop-up window that
requires you to click "ok" before continuing.
Contact Segal Lock Company
If you have more questions about this privacy statement, the practices of this
site or your dealings with Segal Lock Company, e-mail info@segallock.com, or
write to us at:
Segal Lock Company
Customer Service Department
26950 San Bernardino Ave.
Redlands, CA